For reservations including accommodation, Grandvalira has an extensive list of hotels which have the COVID Guarantee with the aim of guaranteeing all customers a refund of the amount paid in their accommodation reservations, without any surcharges, provided that meet the following conditions: 

- A ban on leaving the zone of origin imposed by the country of origin by means of a statement issued by a public institution or a duly accredited government source. 

- A ban on entry into the country, officially decreed by the government of Andorra or other local authorities. 

- Flight restrictions or the complete closure of airports in Spain or France.